10 Things You Must Know Before Choosing Your Orthodontist - Premier Orthodontics

If you are researching orthodontists and different types of braces for yourself, your children, or a loved one, you are in the right place. Just like every mouth is different, orthodontic practices are different. In your search for finding the right orthodontist for you, you will most likely find similar treatment options, even named the same or by the same manufacturer. That being said, not all treatment is the same.
At Premier Orthodontics, our mission is to serve others. Our vision is changing lives, advancing the profession, and supporting our community. There is no better reward than seeing how happy our patients are after we help transform their smile. To help support our mission and to help you choose the right orthodontist, even if it is not us, I put this post together, “The Top 10 Things You Must Know Before Choosing Your Orthodontist.” 


Orthodontists are specially trained dentists who take on several extra years of training in order to “straighten teeth,” usually by affixing braces to the patient’s teeth. You might say we specialize in smiles. Orthodontists also perform dentofacial orthopedics. This is a fancy way to describe how we normalize the structure of a patient’s jaw bones in order to repair any imbalance in their face. All orthodontists are dentists, but only 6% of dentists are orthodontists. Look for the seal of the American Association of Orthodontists (AAO). Only orthodontic specialists can belong to the AAO.
Our orthodontists at Premier Orthodontics don’t just treat orthodontic problems; we also teach other orthodontists. Dr. Dustin Coles has been a featured presenter for lnvisalign, and has lectured to crowds of over 2000 orthodontists and staff members. By teaching and interacting with many orthodontists, we stay cutting edge with the best treatment options for our patients.
Another sign of a great specialist is they can show you before and after pictures of a similar case that they have previously helped. We know all mouths are different, but in the 10,000+ lives and smiles we have transformed, we can show you a similar case to your specific mouth.

Click Here to see some sample Before and After pictures of Premier Orthodontics’ patients.


Orthodontics is not just for kids! While the majority of our patients are kids or young adults, we do help many adults transform their smiles, too. It is important that your orthodontist can treat patients of all ages. In fact, 25% of orthodontic patients we see at Premier Orthodontics are adults. Many adults are finding out how a healthy and attractive smile is important to their health and the way they feel about themselves. Others choose to avoid a lifetime of crooked teeth for health concerns or problems with their bite.

Click Here to see a few “after” pictures of our patients of all ages. 


Most orthodontists offer free examinations for new patients so that you and your family can get expert advice about treatment needs, options, and timing before making this important investment. During your first exam and consultation be sure your questions are being answered, concerns addressed, and you are being educated about all your treatment options. The orthodontist should include digital x-rays during the exam at no charge.


No matter which orthodontist you choose, ultimately you are not making a small investment. That being said, wouldn’t you want to ensure your orthodontist is going to stand behind their treatment? Of course! At Premier Orthodontics your smile is protected by our lifetime guarantee!  After treatment, if your teeth shift or crowd, even if it’s because you didn’t wear your retainers, your re-treatment is completely free. No questions asked. We wouldn’t have it any other way!


Orthodontics today differs a great deal from years past. Computer-designed braces and wires dramatically increase the precision with which we move teeth and shorten treatment time. Tie-free braces systems have made treatment far more efficient and comfortable. Clear braces offer a cosmetically pleasing alternative, while lnvisalign offers patients an entirely brace-free option. Did you know that lnvisalign also has a special treatment system just for teens? At Premier Orthodontics we guarantee that we can find that treatment option that will fit your lifestyle!
In fact, Dr. Dustin Coles, Tyler Coles, and Hemali Kothari interact and mastermind with some of the greatest orthodontic minds across the country. Ultimately, you get the best treatment available when you choose Premier Orthodontics.


Each orthodontic office has its own fee schedules, and doctors often charge differently for procedures. All orthodontists should offer you a contract that clearly spells out the expenses for your child’s treatment before it begins.
Throughout the orthodontic industry, it is common to find out about retainer fees after you start treatment. Since you are reading this report, you can ask your orthodontist about what retainers cost and also if there are any other hidden fees.  At Premier Orthodontics there are no additional fees for retainers after your treatment is complete.


Some minor discomfort may occur with braces. Orthodontists typically provide adjustments for poking wires and loose appliances free of charge. At Premier Orthodontics we provide these types of adjustments free of charge, but you should definitely ask about potential hidden costs with your orthodontist before you start treatment.
At Premier Orthodontics, if you do your best to avoid breaking your braces, follow the simple dietary guidelines which we will share with you, then you should have no additional costs for adjustments throughout your treatment, event if it’s an emergency.
Typically at Premier Orthodontics, you should have no additional costs for emergency appointments.


Regardless if you are reading this report for your own treatment or for your child’s treatment, when you meet with your orthodontist, you should definitely feel comfortable. At Premier Orthodontics, we strive to make you as comfortable as possible before, during, and after treatment.  Particularly important if you are reading this report for the treatment of your child, we also ensure your child feels special every time they visit. Dr. Dustin and Tyler Coles each have four kids of their own. Dr. Hemali Kothari is on staff at the Barrow Cleft and Craniofacial Center where she works with children born with cleft lip and palate and other craniofacial differences. Since our doctors are so involved with children and young adults, we can empathize, relate to them, make them feel comfortable, and extra special.


With the Internet today, it is extremely easy to pull up ratings and reviews from patients. Simply go to Google and search for orthodontist reviews and ratings in your town. You will see that we are 5-star rated at each of our 5 offices on Google.  We encourage you to go and read our patient reviews! We take pride in providing great customer service and treating patients the way they should be treated.



Once you are comfortable and you know specially which orthodontist you want to treat you or your child, the next question typically is, “How much is this going to cost and how an I going to pay for this?”  At Premier Orthodontics, we will help you understand different payment options from maximizing the most insurance benefits to flex spending accounts to even interest-free payment plans. During the initial exam and complimentary consultation we will answer all of your questions, including those about our typical cost of braces and the variety of payment options available.



We take pride in giving back to the communities that we live and work in. We support and donate to youth sports, the local schools, and we provide no-cost treatment and braces to hundreds of patients through the Smiles Change Lives program. Premier Orthodontics is proud to be the largest provider of donated orthodontic care in Arizona. Each year we donate over $600,000 of orthodontic care to children in Arizona who would otherwise be unable to afford it.  Premier Orthodontics was recently recognized for our charitable efforts in the media, being featured on FOX 10 News, ABC 15 news, and on the cover of OrthoTown magazine.

Click Here to Watch Premier Orthodontics on the News.


I hope this post has helped you learn more about orthodontics in general and potentially show you how Premier Orthodontics can help you or your child. To accomplish our mission of serving others, we would be honored and grateful to meet and learn more about how we can potentially help transform you or your child’s smile.  We simply want to answer your questions, address your concerns, and have you experience Premier Orthodontics to see if you could see yourself choosing us for your treatment.  We will share with you our expert recommendation based on our years of experience, advanced diagnostics, and thorough analysis. If we are not the right fit for you, that is okay and we can part as friends.  While the awards we have received may seem impressive…

We take the most pride in transforming smiles and transforming lives every day.  Obviously, there may be other things you should know before choosing your orthodontist. In fact, I am sure we could have easily doubled the length of this post.  I certainly recommend you do your research, but ultimately you have to trust and feel comfortable with the orthodontist and the type of treatment you decide on.


"I just started taking my 5yo here and he needed a lot of work. The staff here has done an awesome job of making him comfortable during some tough procedures. After 3 pretty intense visits, he still walks right in with a smile."

Curt S.

curt s review

"Dr. Coles is a fantastic orthodontist who cares about his patient well-being. It’s a great feeling to look forward to every appointment. I have complete confidence in Dr. Coles and his staff and have recommended him to my friends. My mom recommended orthodontist, Dr. Coles to me and it was the best decision of my life. I am highly satisfied with my care and treatment!"

Ruben F.

ruben f review

"I can’t say enough good things about premier orthodontics. The staff and orthodontists are amazing. They explain step by step procedures and I completely trust them. I can’t Thank them enough for what they’ve done for me!"

Annette P.

annette p review

"Dr. Coles and his staff are caring and professional! I would definitely recommend this office for any orthodontic needs. My son, daughter, and myself are former and current patients. State-of-the-art office with wi-fi, water and cookies in the lobby. It’s a pleasure coming here!"

Dana P.

dana p review

"From the consultation until the completion of my daughter’s treatment, everyone at Premier was awesome to deal with. They even squeezed us in when we showed up on the wrong week for our appointment. There was literally no issues during the entire process. They communicated everything clearly and we’re always very professional, supportive, and flexible. I can’t recommend them enough, they are the best!"

Kevin M.

kevin m review

*The reviews listed are from actual patients of Premier Orthodontics. Individual results may vary. Reviews are not claimed to represent results for everyone.

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Arizona (AZ) Orthodontists, Dr. Dustin Coles, Dr. Tyler Coles, Dr. Daniel Coles, Dr. Hemali Kothari, Dr. Prashansa Sharma-Makwana, and Dr. Ben Chiou of Premier Orthodontics offer the most advanced braces for children, teens and adults, including metal braces, clear ceramic braces, damon braces, Invisalign and orthodontic treatment. With 7 convenient orthodontic offices located in Chandler AZ, Maricopa AZ, Casa Grande AZ, and Phoenix AZ, there is sure to be an office convenient to you. Call us today for a free consultation for braces at any of our seven conveniently located orthodontic offices in Arizona!

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